Money Back Guarantee

30 Day Money Back Guarantee:

We understand that buying skin care online can be difficult, you have either tried out other skincare which has left you with a bad experience or you have never bought online and are skeptical.

We're here for you and we want you to come on a skincare journey with us which leaves nothing but positive results.

Our face serum is 100% natural and safe for sensitive skin.

Naturally My Skin has pride in developing high quality skincare which we know you will also love and we are confident you will be happy with the results! However, for whatever reason that it doesn’t suit you, please send us an email within 30 days from the date of purchase and we will give you a refund!

We recommend you use Naturally My Skin for at least 14 days to allow time for your skin to see the benefits. We all have different skin and whilst Naturally My Skin have designed our formula with each skin type in mind, individual results may vary. We encourage you to give Naturally My Skin a go and see for yourself.

To be eligible for the 30 Day Money Back Guarantee, please email us at and note the following conditions:

  • Photos of the skin and a personal note explaining why you are not satisfied.
  • A refund is limited to one product per order.
  • Refund only applies to your first order with Naturally My Skin.
  • A refund of the purchased product price (excluding any shipping fees) will be issued via your original payment method.
  • If you did not pay shipping or if you had utilized our discounted flat rate shipping at checkout, then your will be deducted the actual cost to ship the product out to you minus the product payment amount.
  • You must post the product back to us with tracking details in order to receive a refund.